17 set - Reggio Emilia
Danfoss
The Impact You'll Make
As an EMEA Marine Service Coordinator, you will play a key role in keeping critical marine operations running smoothly across the region. By ensuring fast, reliable service support, you will help customers maximize vessel uptime, maintain safe operations, and minimize disruptions.
The Impact You'll Make
As an EMEA Marine Service Coordinator, you will play a key role in keeping critical marine operations running smoothly across the region. By ensuring fast, reliable service support, you will help customers maximize vessel uptime, maintain safe operations, and minimize disruptions.
The Impact You'll Make
As an EMEA Marine Service Coordinator, you will play a key role in keeping critical marine operations running smoothly across the region. By ensuring fast, reliable service support, you will help customers maximize vessel uptime, maintain safe operations, and minimize disruptions.
You will be the link between customers, field service engineers, and internal experts, transforming complex service requests into coordinated and efficient solutions.
Your ability to prioritize, communicate, and problem-solve will directly influence customer satisfaction and service excellence.
Working in a dynamic international environment, you will help drive continuous improvement in service delivery while building strong relationships with customers and colleagues across EMEA.
What You’ll Be Doing
- Coordinate service requests from intake through completion to ensure prompt and successful service delivery.
- Schedule and dispatch field service technicians based on expertise and availability to maximize responsiveness and efficiency.
- Serve as the primary customer contact, providing updates, resolving issues, and ensuring a positive service experience.
- Arrange travel, spare parts, and required documentation to keep service activities running without delays.
- Maintain correct service records and identify opportunities to improve processes, communication, and perf
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