Customer Success Manager Italy

17 set - Milano
Suse

About UsSUSE is a global leader of enterprise open source software. By transforming community innovations into secure, sovereign and AI-ready solutions, SUSE empowers customers to escape vendor lock-in and regain control of their IT destiny. Through industry-leading Linux, Kubernetes, Edge and AI infrastructure solutions, SUSE delivers the flexibility to innovate everywhere, from the data center to multi-cloud and out to the edge. Only SUSE also manages many Linux and Kubernetes distributions. At SUSE, Choice Happens because we prioritize community, interoperability and relentless innovation. Discover how we power mission-critical resilience at Us
SUSE is a global leader of enterprise open source software. By transforming community innovations into secure, sovereign and AI-ready solutions, SUSE empowers customers to escape vendor lock-in and regain control of their IT destiny. Through industry-leading Linux, Kubernetes, Edge and AI infrastructure solutions, SUSE delivers the flexibility to innovate everywhere, from the data center to multi-cloud and out to the edge.



Only SUSE also manages many Linux and Kubernetes distributions. At SUSE, Choice Happens because we prioritize community, interoperability and relentless innovation. Discover how we power mission-critical resilience at Success Manager ItalyJob Description
Customer Success at SUSE is a strategic function that owns the customer's realized value across the full lifecycle. As a CSM you guide enterprise customers from ambition to outcome: the customer drives the transformation, and you make sure they have the strategy, the enablement and the SUSE resources to succeed. You will own a portfolio of enterprise accounts in Italy and be accountable for our three Customer Success pillars: retention, adoption and expansion. Through these, you help to positively impact SUSE's GRR and NRR, giving your work direct visibility at the heart of the business.

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