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JOB TITLE:
IT Network Consultant
TYPE OF CONTRACT:
Consultant level 2
UNIT/DIVISION:
TECM Foundational Technology Services
DUTY STATION (City, Country):
Rome, Italy
DURATION:
11 months
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
Under the direct supervision of the Team Leader for Network operations and the general supervision of the Head of Unit, the Consultant will support WFP's global network, voice and video collaboration services.
The Consultant will provide senior expertise in enterprise networking, unified communications, secure voice, cloud-connected collaboration platforms and managed connectivity services.
The role will support the transition away from legacy PBX infrastructure toward modern Unified Communications services and act as technical lead and subject matter expert for enterprise video conferencing services.
ACCOUNTABILITIES/RESPONSIBILITIES
1.
Design, implement and maintain resilient WFP enterprise network connectivity.2.
Optimize network performance across HQ, field and cloud-connected environments.3.
Provide senior network guidance to support prevention and mitigation of security threats.4.
Maintain guidance, SOPs, standards and roadmaps for LAN, WAN, wireless, satellite, SD-WAN and collaboration technologies.5.
Provide expertise on routing, VPN, QoS, SD-WAN, cloud connectivity and provider integration.6.
Review and implement QoS to improve critical business, voice and collaboration services.7.
Integrate telemetry, traffic analytics and monitoring data to support capacity planning.8.
Analyse service data and technology trends to improve resiliency and bandwidth planning.9.
Support transition from legacy PBX and voice infrastructure to modern Unified Communications services.10.
Act as technical lead and subject matter expert for enterprise video conferencing services, including Microsoft Teams Rooms, webcast platfo
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