Assistant HR Manager - Aman Rosa Alpina
Pubblicato il 17-09-2026 - Aman Group in San Cassiano
**Location Overview**
Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the property while uniting it with Aman's philosophy. The Assistant HR Manager serves as a strategic partner to the Director of HR, ensuring the seamless operation of the HR department. This role is specifically designed to champion the "Employee Journey," with a primary focus on Welfare, Housing, and Soft HR initiatives. The goal is to ensure that the staff experience at Rosa Alpina mirrors the exceptional luxury experience provided to our guests. **Key Responsibilities** 1. Employee Welfare & Culture (Primary Focus)
- Well-being Initiatives: Design and execute welfare programs that promote mental and physical health, work-life balance, and job satisfaction.
- Employee Engagement: Organize staff social events, seasonal parties, and recognition programs (e.g., "Employee of the Month") to foster a strong sense of community.
- Internal Communication: Manage internal notice boards, newsletters, and digital platforms to ensure every team member feels informed and valued.
- Mediation: Act as a trusted point of contact for employees, providing a bridge between staff and management to resolve interpersonal issues effectively. **2. Staff Housing & Facilities**
- Quality Control: Oversee the management of staff accommodations, ensuring they meet Aman’s high standards of cleanliness, safety, and comfort.
- Logistics:
Coordinate room assignments, check-in/check-out procedures for seasonal staff, and manage relationships with external housing providers.
- Living Experience: Continuously look for ways to improve the "home away from home" environment for our residential team. **3. Recruitment & Onboarding (Soft HR)**
- Employer Branding: Assist in positioning Aman Rosa Alpina as an employer of choice through social media and local partnerships.
- Elevated Onboarding: Lead the induction process for new hires, ensuring they are not just "processed" but warmly welcomed and culturally integrated into the Aman DNA.
- Exit Interviews: Conduct exit interviews to gather insights and implement strategies to reduce turnover. **4. HR Operations Support**
- Support the Director of HR in daily administrative tasks and compliance with Italian labor laws.
- Assist in identifying training needs and coordinating professional development workshops.
- Act as the HR lead in the absence of the Director, maintaining departmental standards.
- Experience: 3+ years in HR roles within the Luxury Hospitality sector.
- Education: Degree in HR Management, Psychology, or Hospitality Management.
- Languages: Fluency in English and Italian is essential.
- Personality: You are a "people person" by nature—approachable, empathetic, and possessing high emotional intelligence
- Mindset: A proactive problem-solver who understands that in a remote mountain location, staff welfare is the backbone of operational success.