Customer Loyalty & Activation Specialist

15 set - Casalecchio di Reno
Ikea

IKEA Italy is seeking a Customer Engagement & Loyalty professional to support the Commercial Activity & Loyalty Leader in implementing the country calendar and in-store activations. You will help drive IKEA Family and Business Network engagement, monitor KPIs, and ensure clear communication across store teams.
The role focuses on building relationships with customers, generating loyalty through CRM-driven actions, and seizing commercial opportunities in a fast-changing retail environment.
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