17 set - Italia
Hjbtravels
Job Description
We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service. You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.
Key Responsibilities * Handle customer inquiries via phone andemail * Assist clients with travel questions, reservations, and general support * Provide accurate information regarding destinations, policies,
and procedures * Maintain professional and courteous communication at all times * Follow established company processes and service standards * Document customer interactions as needed Qualifications * Strong verbal and written communication skills * Customer service experience preferred, but not required * Ability to work independently and manage time effectively * Basic computer skills and comfort using online systems * Attention to detail and a customer-first mindset * Interest in the travel industry is a plus What We Offer * Flexible scheduling options (tempo parziale or full-time) * Training and ongoing support * Opportunities for advancement within the travel industry * Supportive and team-oriented work environment
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