Digital Onboarding & SME Analytics Analyst

17 set - Milano
ING ITALIA

ING Italia is seeking a Business Analyst for its SME onboarding and Digital channels team. You will manage end-to-end SME processes, translate business needs into IT specs, and collaborate with multiple functions to deliver frictionless customer experiences.

You will work in a fast-paced, international setting, with a focus on data-driven improvements, onboarding excellence, and continuous optimization of digital channels and activation times.

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