17 set - Roma
Adecco
Adecco Consultant Milano, on behalf of a company specialized in managing customer care services for leading international brands, is looking for a Customer Care Specialist.
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The successful candidate will be a key point of contact for customers, providing a high-quality support experience while effectively representing the values and image of the brands managed by the company.
Key Responsibilities
Manage customer requests through multiple channels, including email, phone and chat;
Provide information, assistance and post-sales support;
Handle customer reports, complaints and requests, ensuring effective and timely resolution;
Maintain a high level of customer satisfaction and professionalism in every interaction;
Represent the assigned brands consistently with their values and communication standards.
Requirements & Skills:
Fluency or Mother Tongue in at least two of the following languages: English, French, German;
Italian is not required;
Excellent communication and interpersonal skills;
Strong customer orientation and a service-minded approach;
Good problem-solving skills and ability to manage customer requests effectively;
Ability to work in a dynamic and international environment. xpavfwm
What We Offer
3-year apprenticeship contract, directly with the client company;
CCNL Telecommunications;
Annual gross salary (RAL): €21,000;
Dynamic and international working environment;
Continuous training on the brands and services managed;
Opportunities for professional growth and career development.
Additional Information
Location: Milan city centre, San Babila area
Working hours: Monday to Friday, 9:00 AM – 6:00 PM
Employment type: Full-time
I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679).
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