Specialist - Trento
Pubblicato il 17-09-2026 - Sephora Usa in Trento
ppAt Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. /p pSince its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. /p pWith 56,000 employees in 35 countries, including +2000 in Italy and 15,000 in Europe and Middle East, we c onnect customers and beauty brands within the world’s most passionate beauty community . With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the m ost unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more. /p pbAs a Specialist, and a valued member of the Trento team, you will excel and enjoy this position if you are ready to actively handle the following missions: /b /p ulliManaging and monitoring qualitative and quantitative KPIs (Recruitment, My Client, LoveMeter, Conversion Rate, Average ticket, Unit Per Ticket…) and Omnichannel services (Sephora+, Click collect, App download). /liliMonitoring team performances (both personal and store KPIs) and define corrective actions. /liliManaging the department team and its performances, developing team members skills and talents. /liliEnsuring quality standards of its own department (makeup, skincare, fragrance, Sephora Collection) /liliTraining on technical skills. /liliResolving any disputes. /liliDeveloping team working spirit and animate every member of the team to make them achieve their goals.
/liliInforming the team through briefing about the current results and the daily/monthly objectives. /liliGuaranteeing the best Costumer Journey ensuring guidelines respect. /liliMonitoring and sharing daily results with Store Manager and all the team. /liliEnsuring the respect of all the company procedures (regulations, safety procedures) and commercial policies (prices, promotions, communication). /liliManaging performances of In Store services (internal, external) /liliOrganizing and planning the Booxi platform. /liliDaily correspondence with Trade Communication Department to coordinate activities and happenings in store (events, masterclass and Digiclass). /liliSupporting Managers in daily activities, actively contributing to the development of the store's commercial and HR strategy. /liliManaging the stockroom, maintaining optimal stock levels in accordance with product replenishment cycles and merchandising strategies. /li /ul pbDo not hesitate to apply if you have: /b /p ulliMinimum of 3-4 years of experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder), preferably within dynamic, multinational retail environments. /liliKnowledge of key commerce KPIs, and confidence in budget management, analysis, and daily reporting.
/liliBusiness and goals orientation /liliEnglish professional knowledge /liliRelationships management /liliAnalysis and reporting skills /li /ul pbHere are the Key Competencies for this Role: /b /p pbCritical Thinking /b /p pTo approach situations with a global perspective, focusing on the most important aspects of problems by connecting different variables and factors. /p pTo effectively guide the completion of activities to achieve expected results. /p pTo ensure continuous performance even under stress or pressure, overcoming obstacles and learning from setbacks. /p pActively contribute to teamwork. /p pbExcellence Orientation /b /p pTo prioritize tasks to be completed, making choices without sacrificing the appropriate level of excellence. /p pAbility to organize the workday based on assigned tasks and priorities. /p pbHow to be successful in the role and at Sephora: /b /p pBy staying results-oriented and proactive in this fast-paced and dynamic environment, you'll contribute to the success of Sephora. /p pbHere, you will find: /b /p ullibCommunity: /bin which authenticity is embraced, and the strength of our differences fuels our collective spirit. /lilibCulture /bbof empowerment, learning growth: /b you will have the tools, space and opportunity to learn, innovate and lead. /lilibMeaningful Rewards: /bcompetitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora products. /lilibWork that brings fulfillment: /bFrom delighting clients every day, to inspiring our industry at large, every action makes a difference. /lilibSephora Stands: /bpositive social and environment impact activities organized by our “Sephora Stands” committee. /li /ul pbJoin us and belong to something beautiful. /b /p pAt Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone. /p /p #J-18808-Ljbffr