Coordination Lead and Office Manager (gn)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7x61in

ppJob Type: Permanent. Location: Milan, Italy. Experience: 2-5 years. Qualification: Degree in Business Administration, Economics, Law or related discipline (preferred). /ph3Role Purpose /h3pHiscox SA is a Luxembourg-based non-life insurance company expanding its presence in Italy through a newly opened Italian branch. We are looking for a Coordination Lead/Office Manager to oversee and coordinate the operational activities of the Italian branch, ensuring the effective day-to-day running of the business in support of the Managing Director and the wider team. This is a hands-on, operationally focused role for an organised and proactive professional who takes ownership of the business’s day-to-day operations. The role holder will act as the key point of reference for the operational functioning of the Italian branch, presiding over intermediary administration, corporate and regulatory administrative matters, supplier and HR-related processes, and general business coordination, working closely with the Managing Director, local colleagues and international group stakeholders. The Coordination Lead/Office Manager will play a central role in presiding over the operational activities of the Italian branch, ensuring that processes run smoothly, that documentation and registers are kept accurate and up to date, and that the business is effectively and reliably supported across a wide range of operational, administrative and coordination matters. /ph3Key Responsibilities /h3ulliOwn and oversee the day-to-day operational activities of the Italian branch, acting as the central point of reference for operational, administrative and coordination matters across multiple functions and stakeholders, in support of the Managing Director and the wider business. /liliManage and maintain intermediary mandates and collaboration agreements, letters and related documentation. /liliCoordinate mandatory training requirements for intermediaries and monitor completion. /liliMonitor intermediary performance and maintain related reporting.



/liliManage Product Oversight and Governance (POG) documentation and maintain the related document repository. /liliManage administrative aspects of TPA (Third Party Administrator) claims handling. /liliManage procedures, service orders and external communications related to intermediaries. /liliProvide oversight of intermediary segregated client funds. /liliManage complaints handling administration and PEC (certified email) correspondence. /liliAct as the administrative point of contact for accountants, legal advisers, notaries, public bodies and industry associations (e.g. ANIA). /liliOversee the management, control and updating of the company website. /liliManage external contractors and service providers. /liliOversee risk mapping activities and coordinate the appointment and training of the RSPP (workplace safety officer). /liliCoordinate forecasting, planning and results reporting activities. /liliProvide operational and problem-solving support across technical, administrative and commercial matters. /liliContribute to and support customer experience initiatives. /liliManage supplier scouting, negotiation, relationship management and cost control. /liliSupport HR-related administrative processes. /liliManage document scheduling, filing and archiving. /liliCoordinate change management initiatives and related administrative topics. /liliAct as the administrative point of reference for interactions with the regulator (IVASS) and ANIA. /li /ulh3Key Skills and Experience /h3ulliTypically, 2-5 years of experience in organisational or coordination roles, or in a consultancy firm serving the finance/insurance sector. /liliFlexible and dynamic approach,



comfortable adapting to changing priorities. /liliHighly organised, with strong attention to detail. /liliExperience in project and budget management. /liliAccustomed to working to tight deadlines under pressure, while maintaining the highest level of trust and integrity. /liliExcellent communicator and team player. /liliStrong customer and supplier relationship management skills. /liliStrong stakeholder management skills, with the ability to work effectively with local management, central functions and external advisers. /liliAbility to interact effectively with colleagues across the group in an international context. /liliProactive and hands-on, with the ability to work with a high degree of autonomy. /liliExcellent knowledge of English, written and verbal. /li /ulh3Opportunity /h3pThis role offers the opportunity to join Hiscox SA at an important stage of its expansion into Italy. The successful candidate will play a central role in presiding over the operational activities of the Italian branch, supporting the Managing Director and the Italian team, and helping to build efficient processes as the business continues to grow. /ppSalary Range: 40-50K EUR annual base salary #LI-DS1 /ppWork with amazing people and be part of a unique culture. If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us. /ppWe’re a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we’re a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values - such as integrity and courage - where our people always pull together to do the right thing for each other and our customers, then we’d love to hear from you. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7x61in