17 set - Assisi
Monsterconsulting
Description
Costa Crociere is looking for:
British International Host/ess
Aim of the Position
- As International Host / Hostess, you will provide personalized customer service, language assistance and translations to our Guests, enhancing understanding and enjoyment of their exciting Costa experience
Main Responsibilities
- Acting as point of reference for Guests thru public relations by removing language barriers
- Taking care of the daily cruise program to assure the correct translation of written material in the relevant language such as menus and flyers, organizes informative speeches
- Supporting the various revenue services through a constant communication and promotion to maximize revenue and Guest satisfaction
- Providing constant feedback about the most frequent requests of the nationality groups or remarks received to evaluate the cruise atmosphere
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