17 set - Milano
Td Synnex
Overview
As a Key Account Manager, you manage a defined set of major customers across the TD SYNNEX portfolio to maximize revenue, profitability, and strategic opportunities. You act as a trusted advisor, driving growth through cross-functional collaboration and high-level engagements with decision-makers. You develop strategic plans, negotiate high-value opportunities, and ensure strong relationships and service levels. This role combines account planning, digital platforms, and executive-facing value propositions to shape business outcomes.
Retribuzione / Benefits
- elective benefits tailored to country
- career development programs
- on-demand courses for leadership and professional growth
- Life Empowerment Assistance Program
- diversity, equity and inclusion initiatives
- onboarding program and peer communities
Responsabilità
- Develop and manage large/strategic accounts with growth opportunities and complexity
- Maintain strategic relationships with key decision makers through face-to-face visits
- Create and execute strategic plans to drive current business and growth
- Negotiate high-value customer engagements successfully
- Identify incremental business through strong customer relationships
- Coordinate internal resources across sales, operations, and SBUs
- Identify project opportunities with Business Development Management
- Lead board-level engagement addressing business objectives
- Deliver value with margin-conscious product mix
- Identify customer needs and escalate when needed to relevant units
- Profile and analyze accounts to maximize opportunities and gather insights
- Ensure timely, accurate reporting and administration in TD SYNNEX systems (CRM)
- Promote and drive usage of InTouch e-commerce tool with customers
- Maintain and improve customer Service Level Agreements
- Create high-impact value propositions for C-level discussions
- Articulate objectives and outcomes for strategic, multi-stakeholder engagements
Requisiti fondamentali
- 6+ year
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