17 set - Bolzano
Holidu
Overview
In this role you will be the main contact for Holidu hosts in South Tyrol, guiding them through listing and onboarding on our platform. You’ll ensure smooth go-lives, address post-booking queries, and collaborate with product and content teams to optimize onboarding. You’ll build strong client relationships, drive revenue growth, and translate data into actionable account plans. Expect a dynamic, team-oriented environment with opportunities to shape our host community.
Retribuzione / Benefits
- travel benefits
- gym discounts
- hybrid work setup
- personal learning budget
- mentorship
- team events
Responsabilità
- Serve as the primary point of contact for South Tyrol hosts and advise on platform usage
- Coordinate go-live of vacation rentals and handle post-booking inquiries to maintain high service levels
- Collaborate with product and content teams to ensure smooth onboarding
- Maintain and grow relationships with key hosts through regular business reviews
- Analyze existing data to improve account performance and develop solution-oriented strategies
- Organize lead generation and networking events to build a host community
Requisiti fondamentali
- Experience in account management, tourism, or other customer-facing roles
- Strong communication skills with a calm, friendly demeanor
- Customer-centric, problem-solving attitude
- Interest in new technologies and the travel industry
- Near-native German and fluent English; Italian is a plus
- Driver’s license
- Excellent communication
- Relationship-building
- Problem-solving
- Customer-centric mindset
- Calm under pressure
- data analysis
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