Client Service & Ops Spec
Pubblicato il 17-09-2026 - Nessun nome in Torino
JOB FUNCTIONS
- Responds to orders, general client inquiries, invoice questions and client complaints.
- Resolves issues with orders, delivery dates or service.
- Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
- Other duties as assigned
PHYSICAL REQUIREMENTS
Position may require extended periods of sitting, computer use, standing and walking. Some light lifting may be required in some instances
OTHER SKILLS/ABILITIES
OTHER SKILLS/ABILITIES
- Business proficiency (both oral and written) in English and Italian
- Client Service skills
- Quality Focus
- Problem Solving
- Freight Forwarding Knowledge
- Documentation Skills
- Listening
- Resolving Conflict
- Ability to Multi-task
EDUCATION AND EXPERIENCE
- High School Diploma or GED required.
- At least two years industry experience preferred.
CERTIFICATIONS AND LICENSES
- Professional certification may be required in some areas.