17 set - Roma
SkillRecruit
Role: SAP SD OTC Consultant Si ricordi di controllare il suo CV prima di candidarsi. Role Type: Contract
Work Mode: Remote(Need basis travel is required in Italy )
Languages: Italian & English
Experienced SAP S/4HANA O2C Consultant to join AMS Support team in Italy. The consultant will be responsible for providing functional support, incident resolution, change request implementation, and continuous process improvements for the Order-to-Cash business processes within SAP S/4HANA. The role requires close collaboration with business users, IT teams, and global stakeholders to ensure smooth operations and service delivery.
AMS Support Activities
Provide L2/L3 functional support for SAP S/4HANA Sales and Distribution (SD) and Order-to-Cash processes.
Analyze, troubleshoot, and resolve incidents, service requests, and production issues within SLA timelines.
Perform root cause analysis and implement sustainable solutions.
Support business users during month-end, quarter-end, and year-end activities.
Customer Master Data
Sales Order Processing
Billing and Invoicing
Credit Management
Support integration with MM, FI & WM systems.
Configure and maintain SAP SD/O2C functionalities in S/4HANA.
Gather and analyze business requirements.
Support testing activities, including SIT, UAT, and regression testing.
Coordinate transport management and production deployments.
Support SAP release upgrades and system enhancements.
Collaborate with local and global business teams.
Conduct user training sessions and prepare support documentation.
Participate in governance meetings and provide status reports.
10+ years of SAP SD/O2C consulting experience.
Minimum 5+ years of SAP S/4HANA experience.
Sales Order Management
Billing & Invoicing
Credit Management
Customer Master Data
Experience in AMS/Support projects.
Experience with ServiceNow, Jira, or similar ticketing tools.
Experience with SAP Fiori applications.
Understanding of IDocs, EDI, interfaces, and APIs. Exposure to SAP GTS.
SAP S/4HA
18 set - Chiavari
Acrobatica
18 set - Fonzaso
Greta
18 set - Trento
Car Clinic
18 set - Nola
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