Customer Service
Pubblicato il 17-09-2026 - Deel in Perugia
Overview As the face and voice of Deel to clients, you cultivate durable relationships and translate them into long-term revenue growth. You will act as a trusted advisor on operational and product matters, while advocating for clients internally to expand their use of Deel. The role blends relationship management with data-driven problem solving in a fast-paced, collaborative environment. Retribuzione / Benefits
Remote work flexibility
WeWork access
Inclusive benefits and total rewards
Manage a diverse portfolio of accounts within the market segment
Identify and flag risks to prevent churn and coordinate swift internal resolution
Build and maintain relationships with key stakeholders and conduct regular business reviews
Represent the voice of the customer by feeding back product and operational insights
Ensure high-quality,
day-to-day customer experience and timely handling of requests
Coordinate with internal teams to ensure timely response and completion of requests
Drive adoption of platform features to improve customer experience and retention
Minimum 4+ years of relevant work experience with client-facing roles
Experience in at least one of: fast-growth startup, top-tier management consulting, investment banking, or private equity
Quantitatively inclined and data-savvy; able to draw insights from complex data and make actionable recommendations
Proven track record of achievement and delivering measurable business impact
Strong analytical foundation with ability to manipulate and synthesize data
Data analysis