Customer Success Architect — Drive Adoption

17 set - Italia
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Ermes - AI & Browser Security is seeking a Customer Success Architect to be the client's reference across pilots, onboarding, adoption and growth. You will own the technical and value‐driven side of the relationship, collaborating with the Account team on deployments and expansion opportunities.
In this role you will lead onboarding, deliver training sessions, collect feedback, and translate it into actionable insights for the Product team.

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