18 set - Bologna
Altro
Job Title: Sales Assistant
Annual Gross Salary: base salary c.c.n.l. commercio - 26.000 EUR
Variable Compensation: according to company policy
Workplace type: on-site
Benefits: buoni pasto, employee discounts
The TOD'S Group represents the excellence of Made in Italy. It has roots in the tradition of Italian craftsmanship and a heritage of values that characterises its vision: passion for craftsmanship, absolute quality and timeless style.
As a Sales Assistant, you will be an ambassador of the Brand, ensuring that every Client is treated according to the TOD'S promise. By deeply understanding each Client and their needs, you will personalize their experience in our store/boutique, enhancing their perception of the Brand and also building long lasting relationships through the use of our in-house clienteling tools and systems.
You are a Tod ́s Ambassador promoting our Company Values.
Main tasks: Serve customers accordingly with the TOD'S values and selling ceremony;
Maintain strong product knowledge and create a storytelling aligned with brand;
Use effective sales techniques to achieve and exceed store sales targets and individual KPIs;
Maintain strong client relationships through follow-ups and CRM, in order to create a solid client portfolio and to build loyalty;
Keep the boutique organized, clean, and aligned with brand standards;
Manage and support team in daily operational activities on the sales floor (restocking, organizing merchandise, visual merchandising, physical inventory of merchandise, etc.);
Manage payments, returns, and exchanges;
Follow Company grooming, accordingly with Tod's standards and policies.
Note: However, it should be noted that the above description is not exhaustive, as the duties assigned to the Employee are by nature, subject to change.
Required skills: Proven experience in a similar role within fashion/luxury retail companies (minimum 1-2 years of experience in the same role);
Fluency in English required; additional languages str
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