18 set - Bergamo
Efi Electronics For Imaging
Overview In this role you deliver end-to-end technical support for EFI digital printing solutions, both locally and abroad. You provide on-site and remote assistance, participate in tradeshow activities, and train end users. You will travel extensively to service large territories and feed actionable feedback to R&D.; You will work closely with customers to ensure optimal printer performance and demonstrate EFI's technology as a differentiator.
Responsabilità
Provide end-to-end technical support locally and abroad
On-site technical support
Technical phone support
Tradeshow support including printer setup, calibration, demonstration, and teardown
End-user training
Provide feedback to R&D;
Requisiti fondamentali
Technical degree or equivalent experience in digital and electronic technology for industrial printers
Two+ years of field engineering experience on digital machines and electronic devices
Availability for extensive travel at short notice
Knowledge of inkjet printing technology in water-based ink
Knowledge of RIP software and color management
Knowledge of color theory and materials/chemicals
Knowledge of textile digital machine processes
Good communication skills and customer-focused
Fluent in Italian and English
Self-motivating with ability to manage a large service territory
Knowledge of personal computers, Windows and Linux
customer-focused
strong communication
self-motivated
inkjet printing technology (water-based ink)
RIP software and color management
color theory and materials/chemicals
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