Customer Support Specialist
Pubblicato il 18-09-2026 - Altro in Roma
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending.
By combining a powerful spend management platform, a user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminate inefficiency in managing business spending.
Founded in 2015 by Italian digital innovator Carlo Gualandri, Soldo is headquartered in London, with offices in Dublin, Milan, and Rome.
We're looking for people with big ambitions, cool heads, sharp minds, and warm hearts. Private healthcare coverage for you and your family
Lunch Vouchers
Genuine career development opportunities (we love to see you succeed) - including your own annual €500 career development budget
Access to training and development - including a mentoring programme,
workshops and the opportunity to progress onto our leadership programme
Flexible working options, including working from home or our Milan or Rome offices + 60 days' work anywhere
Statutory Leave entitlements plus extra days off on Christmas Eve, New Year's Eve and your Birthday
Your own personal company Soldo card
Employee Assistance Programme
CAF Annual Fiscal & Financial Support
This role is open to candidates belonging to the protected categories under Italian Law 68/99 art. The Customer Interaction Specialist is responsible for providing prompt, friendly, and effective assistance to customers. This includes responding to inquiries via email, chat, and phone, troubleshooting issues, and ensuring customer satisfaction. They also collaborate with ther teams to resolve complex cases and contribute to improving support processes, including financial services and first-line software support.
The goal is to deliver an exceptional customer experience whi