18 set - Latina
Marriott International
Overview In this role you support the segment sales effort (e.g., group, transient, association, corporate) and help execute the segment strategy to meet revenue and guest/employee satisfaction goals. You will conduct day-to-day sales activities, build long-term customer relationships, and pursue personal booking targets. You’ll work with the DOS and cross-functional teams to drive revenue and contribute to property success in a luxury hotel context.
Responsabilità
- Support development and implementation of segment sales strategy and promotions
- Contribute to sales plan addressing revenue, customers and market for the segment
- Attend customer events and sales missions to build relationships and close business
- Participate in sales calls to acquire new business and close deals
- Execute operational tasks of booked business (proposals, contracts, correspondence)
- Analyze market information using sales systems and support projections
- Monitor guest satisfaction results and identify improvement areas
- Promote exceptional customer service and align with brand standards
- Collaborate with cross-property channels and internal teams to meet property needs
- Assist in managing catering space releases to maximize revenue
- Assist Revenue Management with six-period projections
Requisiti fondamentali
- 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years in sales/marketing or related area
- OR 4-year bachelor’s degree in the same fields; 1 year in sales/marketing or related area
- customer service orientation
- collaboration
- communication
- sales systems
- proposal writing
- contract generation
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