18 set - Roma
Richemont Iberia
YOUR MISSION:You will become a Brand Ambassador of Buccellati Maison in the Boutique as well as at external events, and you will be responsible for delivering a unique client experience by sharing memorable inspiring moments. You will foster trusted relationships with clients all along the journey with the Maison.
Prima di candidarsi per questo ruolo, la preghiamo di leggere le seguenti informazioni su questa occasione, riportate di seguito.
You will contribute in developing a deep understanding and knowledge of the Maison to convey its brand DNA, recognizable craftmanship and innovation in all its creations.
You will be part of a team, transmitting and sharing knowledge with the other team members, actively participating in the day-to-day boutique life.
HOW WILL YOU MAKE AN IMPACT?1. Sales performance & customer service:
- Contribute to the boutique achieving its sales targets;
- Assist clients with Customer Service needs maintaining the brands high standards;
- Cultivate strong client relationships,
delivering outstanding client service and treatment; providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge;
- Adapt approach according to the client needs and motivations;
- Assist and support after sales clients in accordance with Maison values; provide recommendations that will provide an exceptional client experience;
2. Stock management and merchandising:
- Provide feedback in processing and replenishing merchandise; participate in receiving and monitoring floor stock;
- Actively participate in the visual merchandising of the Boutique implementing required guidelines. Assist in floor moves, merchandising, display maintenance, and store housekeeping, including cleaning the products and displays;
- Assist in the inventory process, including but not limited to stock counting and special projects as needed;
- Assist in completing prices changes within the Boutique whe
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