Customer Service Specialist (f/m/d)

18 set - Pinerolo
Freudenberg

ph3Working at Freudenberg: We will wow your world! /h3h3Responsibilities: /h3ulliOrder Validation Entry : Conduct order validations and entries. /liliOrder Confirmation : Confirm customer order receipt, creation, and delivery. /liliMonitoring Management: Monitor and track order statuses, managing claim cases and returns. /liliCommunication: Provide clear and consistent communication between customers and internal production. /liliCustomer Support: Serve as the primary contact for customers, including cases of issues or escalation. /liliProjects Initiatives : Support transfer projects and process improvement initiatives. /li /ulh3Qualifications: /h3ulliEducational Background: Bachelor's Degree in Language or Economic Field; advanced degree preferred or compensating years of experience. /liliProfessional Experience : Specified years of customer service experience is a plus. /liliSkills : SAP experience. /liliLanguages : Fluent-level English, and German. French is a plus.



/li /ulpThe minimum gross annual salary for this position in Italy is €31,000. Compensation for this position will be determined by the candidate's qualifications, experience, education, and overall alignment with the role's responsibilities. /ppThe Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. /ppFreudenberg Sealing Technologies S.a.s. di Externa Italia S.r.l.u. /p /p #J-18808-Ljbffr

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