18 set - Roma
Kim Luxe Travel
We are looking for a Remote Travel Experience Representative to assist travelers before, during, and after their trips. This role focuses on providing helpful support, coordinating travel details, and ensuring clients have a smooth and positive travel experience.
Key Responsibilities
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Communicate with clients via email, phone, and messaging platforms to provide assistance and travel guidance
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Review itineraries, confirm travel arrangements, and assist with updates or general requests
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Provide accurate information about destinations, travel requirements, and agency procedures
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Follow up with travelers before departure to confirm details and answer questions
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Address client concerns professionally and escalate more complex matters when needed
Ideal Candidate
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Strong communication skills with a customer-focused attitude
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Customer service experience preferred but not required
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Organized and dependable with strong attention to detail
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Comfortable using online tools and learning new systems
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Interest in travel and supporting positive client experiences
Perks
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Fully remote position with flexible hours
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Training and ongoing support provided
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Opportunities for professional development in the travel industry
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Access to travel-related perks and industry discounts
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Supportive and collaborative team environment
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