18 set - Viu'
Cavotec
ppDescrizione dell’offerta di lavoro /ppJoin Cavotec and help shape the future of sustainable industry. At Cavotec, we develop innovative electrification and automation technologies that make ports and industrial operations safer, cleaner, and more efficient. With over 50 years of engineering excellence and a global presence, we are driving the energy transition by delivering solutions that support decarbonisation and operational efficiency for customers worldwide. If you’re looking for an international environment where engineering expertise meets innovation and customer focus, we’d love to hear from you. Si ricordi di controllare il suo CV prima di candidarsi. Inoltre, si assicuri di leggere tutti i requisiti relativi a questo ruolo. /ppAs a MoorMaster Service Product Engineer, you will support customers worldwide using tools such as JIRA, Salesforce, MS Office, and remote access solutions. You will assist field service teams, troubleshoot complex systems, assess warranty cases, and support sales-related technical activities. /ph3Key Responsabilities /h3ulliMaintain expert level of assigned products’ knowledge and application. /liliProvide technical expertise in support of improvements to existing product designs and/or propose new products’ concepts for further development by engineering. /liliProvide engineering support to the process of modification of existing products to meet customer requirements, while retaining product function and quality. /liliAct as a technical liaison between Field Service organization,
Engineering and Operations influencing and persuading internal and external customers, with a proactive and can-do attitude, about the effectiveness of the new design solution proposed. /liliAssist in resolving design related non conformities, ensuring quality processes are rigorously followed through Eight Disciplines Problem Solving (8D) and remedial actions are implemented by the CoE. /liliIdentify and propose solutions to elevate any technical or project related risks. /liliAchieve expected quality standards and delivery time of service products in accordance with contractual obligations and Cavotec standards. /liliTroubleshoot problems and attempt to identify causes for warranty problems in order to prevent and eradicate repeat occurrences. /liliCooperate with Field Service organization, Engineering and Sales departments to resolve matters regarding the warranty of sold products/solutions. /liliSupport the Service Spare Parts Manager in the identification of the spare parts. /liliSupport the Service Managers in the preparation of the technical document for the Field Service organization to execute the job. /liliSupport Field Service trouble shooting and diagnostic,
propose remedial actions providing technical Customer Service and conducting product training on an as needed basis. /liliReview and validate the assigned products’ documentation including OM manuals. /li /ulh3What we are looking for /h3ulliElectrical Engineering degree or equivalent background required; /liliExperiencein negotiating international warranty contracts; /liliWorked in a multicultural environment; /liliStrong interpersonal skills; /liliProficient in English /li /ulpLocation: Near Milan (Italy) or near Bergen (Norway) or near Helsinki (Finland) /ppAnnual Salary: €35., depending on experience and qualifications. /ppPermanent employment within a well-established and highly innovative multinational company. /ph3Benefits /h3ulliCCNL Metalmeccanico, including welfare benefits, supplementary healthcare, and pension fund. /liliUp to 10 paid hours per year to attend medical appointments for yourself and your minor children. /liliProfessional development and continuous learning opportunities. /liliFlexible working hours and lavoro da remoto policy. /liliCompany canteen and company free parking. /liliEmployee wellbeing initiatives and a collaborative working environment. /liliOne month of mandatory training in New Zealand. /li /ulpOur commitment At Cavotec, we believe that innovation starts with people. We are committed to fostering an inclusive workplace where diverse perspectives are valued, talent is developed and every individual can make a meaningful impact. /p /p #J-18808-Ljbffr
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