Commercial Account Executive

18 set - Milano
Altro

Drive top-line revenue growth by acquiring new customers and penetrating top-tier accounts in Italy

Cross-sell additional products and services to existing customers

Manage and nurture key customer relationships to maximize satisfaction and retention

Use data insights, customer intent, and adoption history to prospect clients and improve retention, conversion, and expansion

Create quarterly territory plans and actionable tactics to increase market share

Align Zendesk products with clients' business objectives to secure product expansion and customer satisfaction

Lead complex, value-centric sales cycles, including multi-month deals and proof-of-concept stages

Build a qualified opportunity pipeline and maintain accurate sales forecasts

Establish and maintain C-level executive sponsorship

Collaborate with internal teams and leadership to optimize sales strategies and execution

Negotiate and close complex deals using consultative sales approaches and compelling business cases

Maintain knowledge of Zendesk solutions, competitors, and industry trends

Requirements

BA/BS degree or equivalent experience required

Minimum of 4 years of experience in cloud/software B2B, AI sales, or solution engineering

Proven track record of exceeding sales targets and quota achievement

Expertise in complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages





History of successfully selling to C-level executives

Outstanding presentation, negotiation, and deal-closing abilities

Experience creating and leveraging territory and account plans

Entrepreneurial spirit, collaborative mindset, and drive for personal and professional growth

Familiarity with Salesforce, Outreach, Clari, Seismic, and Looker

Ability to travel to customer locations

Italian and English language skills

Core Competencies
Demonstrates expertise in driving revenue growth through customer acquisition and retention strategies, with a strong focus on complex sales cycles and C-level engagement. Proficient in leveraging data insights and territory planning to optimize sales execution and achieve targets.

Highest-signal resume keywords

B2B Sales Experience

Complex Sales Cycles

C-Level Engagement

Salesforce Proficiency

Negotiation Skills

Hard Skills

Sales Target Achievement

Account Planning

Customer Relationship Management

Data Insights Utilization

Proof of Concept Development

Soft Skills

Presentation Skills

Collaborative Mindset

Entrepreneurial Spirit

Negotiation Abilities

Customer Satisfaction Focus

Industry Keywords

Cloud Sales

Software Sales

AI Sales

B2B Sales

Market Share Growth

Tools & Technologies

Salesforce

Outreach

Clari

Seismic

Looker

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