Training Development Coordinator
Pubblicato il 16-09-2026 - Ermenegildo Zegna in Varese
Overview
In this role you will design and roll out global retail training to support performance across markets.
You collaborate with cross-functional teams to create consistent training tools, manage e?learning programs, and measure effectiveness through KPIs.
You develop frameworks for seasonal collections and induction tools, and lead workshops including Train the Trainer while managing the training budget.
You contribute to a culture of growth, craftsmanship and innovation at ZEGNA by shaping how teams learn and perform.
Retribuzione / Benefits
base salary *****K
CCNL Tessile classification
objective remuneration criteria
inclusive and equal opportunity employer
Responsabilità
Collaborate with internal departments and external partners to create standardized training deployment tools and procedures
Manage rollout of global e-learning programs and support local teams
Monitor training effectiveness via KPI and metrics
Develop global and local Retail Training frameworks (modules, guidelines, workshops, eBooks, teaching guides) for seasonal collections and induction tools
Identify learning needs via analyses (sales performance, job roles, surveys, market research, interviews) and produce personalized reports
Deliver and conduct workshops, including Train the Trainer sessions
Manage department budget and allocate resources based on training priorities
Requisiti fondamentali
At least 4 years of retail training experience on a global scale
University degree
Extensive knowledge of instructional design theory and learning principles
Experience designing multiple corporate training events; training delivery a plus
Knowledge of eLearning software
Proficiency in MS Office (Excel, PowerPoint)
Self-reliance and ability to coordinate multiple tasks
Passion for innovation in learning activities
Excellent interpersonal and communication skills
Fluent English (spoken and written)
Interpersonal skills
Communication skills
Self-motivation and independence
Instructional design
eLearning software
MS Office (Excel, PowerPoint)