Digital Account & Customer Success

16 set - Cesena
Technogym

Overview
In this role you drive sales and profitability for Technogym's digital offerings in Italy, supporting Field Sales and delivering product training.
You will proactively visit prospects, sell software solutions, and maximize Mywellness platform usage through education and activation.
You'll build best practices from customer success stories, manage forecasts, and plan initiatives to boost satisfaction.
This role blends sales accountability with customer success to expand digital adoption and value.
Retribuzione / Benefits
annual gross salary 30,******,000 EUR
culture focused on growth, wellbeing and impact
equal opportunities employer
Responsabilità
Achieve sales and profitability targets for digital offerings (software, hardware, devices)
Support Field Sales in pre-sales activities and provide product training on Wellness Network
Identify and visit prospects to sell software solutions regardless of existing equipment opportunities
Educate and activate customers via e-learning, live education, and tutoring to maximize Mywellness usage




Extract and share best practices from successful customer cases to demonstrate value of the digital solution
Provide reliable forecast and pipeline management
Promote initiatives to maximize customer satisfaction
Requisiti fondamentali
2-3 years of experience in digital sales or related field
Experience in the fitness and wellness industry
Excellent English proficiency and strong knowledge of digital products and market trends
Proven track record in achieving sales targets and managing sales processes
Strong analytical skills and ability to conduct market analysis and benchmarking
Demonstrated project management and goal orientation abilities
Experience coordinating cross-functional teams and managing customer relationships
Excellent negotiation and sales techniques
Ability to manage multiple tasks and projects simultaneously
passionate about fitness
proactive and relationship-oriented
team player and ethical
digital sales processes
market analysis and benchmarking
forecasting and pipeline management

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