18 set - Milano
ENGIE Italia
ph3SALES SUPPORT OFFICER /h3 pENGIE Italia invites applications for the strongSales Support Officer /strong position, based in Milan as part of the Supply Energy Management (SEM) business unit. /p h3About ENGIE /h3 pENGIE places sustainable development at the heart of its activities worldwide, spanning electricity, natural gas, energy efficiency and services. As a global leader in low‑carbon energy, we support clients on their decarbonisation journey, optimise assets and create value. /p h3What you will do /h3 ul liFollow up and monitor hedging activities for national and international industrial customers (B2B markets). /li liInterface and cooperate with internal teams: /li ul liRegulatory function to incorporate ARERA updates into billing systems. /li liBilling team for IT evolutions driven by business or regulatory changes. /li liFinance area for monthly closing checks. /li liIT department for management and continuous improvement of internal tools. /li liCredit risk and KYC‑AML teams. /li /ul liTrack monthly gas and energy efficiency index updates and report into billing IT systems. /li liCalculate final energy prices for invoicing and update internal CRM.
/li liManage client relationships, resolving technical bill/contract queries. /li liMaintain the IT portal for customer support, including contract creation, updates, and data monitoring. /li liProduce forecast analyses and final reports for portfolio clients. /li /ul h3About You /h3 ul liMinimum 2 years of experience in sales support roles within the energy commodity sector. /li liStrong communication and interpersonal skills. /li liAdvanced proficiency in the Office suite; Power BI knowledge is a plus. /li liHigh level of analytical and data management competence. /li liInnovative, digitally oriented mindset. /li liAdaptable, quick learner. /li liFluency in English (written and spoken). /li /ul h3About ENGIE /h3 pWorking at ENGIE offers a wide range of career opportunities across more than 30 countries. We create a community-driven environment that balances economic performance with social and environmental impact. ENGIE actively cultivates diversity and inclusion and is recognised as a leader in this area. /p /p #J-18808-Ljbffr
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