Technical Service Advisor
Pubblicato il 18-09-2026 - Auxo Talent in Roma
Rate: Scorra verso il basso per trovare i dettagli completi dell'offerta, inclusa l'esperienza richiesta e le mansioni associate.
€600-€645 per day (Tempo pieno, B2B)
Location:
Milan 2 days per week, 3 days remote.
Duration:
6 months initially, view to extend
The Role
Build technical service recovery plans across a large on-premise estate. The in-house team has strong resilience governance but lacks service rebuild and recovery depth; this role fills that gap.
We are looking for a recovery-fluent facilitator rather than a backup-tool specialist or a pure engineer. You will work service group by service group, running sessions with the service owner and the SMEs who own each layer, and turning what you extract into clear, testable rebuild plans. You won't be expected to know every technology — you will be expected to know enough to ask the right questions and challenge the answers.
Responsibilities
Write recovery / rebuild plans for assigned service groups to an agreed roadmap.
Run sessions with service owners and the multiple backup platform owners per service group.
Capture RTO/RPO, backup frequency, incrementals, logs and dependencies.
Establish reusable plan patterns early to drive throughput.
Flag SME availability blockers to the internal PM team.
Essential
Proven experience documenting true DR / service rebuild — infrastructure provisioning, application install and config, integration reconnection, then data restore. This is not a backup administration role; runbook-only experience will under-scope the work.
Backup and recovery understood as a discipline — data protection, restore chains, failover/failback, dependency mapping — independent of any vendor's tooling.
Able to run a workshop and pull an accurate rebuild sequence out of the SMEs who own each layer.
Credible with both technical SMEs and business / BCM stakeholders without a translator - RTO/RPO, dependency mapping, failover/failback and service resilience terminology should be second nature.
Infrastruct