Operations Specialist
Pubblicato il 18-09-2026 - Ing in Milano
We are looking for a candidate to join our Operations area, a strategic team for the functioning of the bank. The COO area is responsible for ensuring process efficiency, supporting daily activities, and optimizing workflows to provide increasingly effective and secure services.
We firmly believe that an inclusive work environment is essential to value talent in all its forms. We are committed to creating a context where everyone can feel welcomed, express their potential, and contribute with their skills and perspectives. Diversity is a fundamental value for us, a source of innovation and growth, and we work every day to ensure that opportunities are accessible to all.
Key responsibilities
- Support the management and optimization of operational processes.
- Analyze and monitor workflows to ensure efficiency and quality in services.
- Collaborate with various teams to improve procedures and tools.
- Verify the accuracy and compliance of banking operations in accordance with regulations.
- Utilize digital and management tools to monitor activities.
Requirements
- Degree (a master's is considered a plus).
- Good knowledge of the Office suite.
- Good knowledge of English, both spoken and written.
- Curiosity and willingness to learn.
Duration: Permanent
Location: Milan (hybrid)
About ING
ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible lavoro da remoto model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.
Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.
doyourthing is our brand direction with us each and every day. It is how we articulate our purpose an