18 set - Lazio
Foundever
Italian Customer Advisor for Global Consumer Electronics Brand - Milan, Italy Foundever•Rome, Italy
Come and work with us. Tutti i potenziali candidati sono invitati a leggere con attenzione i seguenti dettagli prima di inviare la propria candidatura. Do you want to be part of a team whose motto is innovation for a better life? Are you Italian native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you Your future project: join our Italian Customer Support team. Our client is one of our top clients focus on delivering the best technologies - TV and Home entertainment, Mobile, Appliances, and Computer products. As a customer service specialist in this project, your daily responsibilities will include:
- Being part of a team specialized in offering support through written and phone communication
- Transforming customer support queries in unique experiences
- Meet and exceed our service quality goals, compliance regulations and productivity targets
- Create amazing experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
- Native or proficient level of Italian (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Ability to pick up new technology quickly
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Italy
- Be a local candidate and available to work 100% from our site in Milan
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initi
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