18 set - Firenze
Team.Blue
Company
team.blue is an ecosystem of more than sixty successful brands across 22 European countries, delivering hosting, SaaS, marketing, and collaboration solutions to over 3.5 million SMB customers online.
Role Overview
team.blue Italy is seeking a Sales Manager with strong analytical, strategic planning, and people leadership capabilities to lead the SMB and Partners business unit. The role will drive commercial growth, sales execution, and team performance, while developing a customer‑centric operating model that delivers predictable and sustainable results.
Strategy & Performance
- Define and execute a sales strategy aligned with business priorities and market trends
- Monitor sales results and funnels to identify growth levers and improvement areas
- Report KPIs across sales and customer success to enable data‑driven decisions
- Ensure alignment between sales teams and product launches, fostering cross‑sell and upsell opportunities
Organization & Process
- Structure the sales organization with clear roles (hunters, farmers, hybrids) and balanced account allocation
- Establish an operational rhythm: pipeline reviews, deal inspections, and monthly business reviews
- Drive disciplined pipeline management and accurate forecasting
People Leadership
- Build and develop high‑performing teams through ongoing coaching and skill development
- Drive sales enablement initiatives by equipping teams with the right methodologies
- Develop playbooks, training programs, and tools to continuously improve commercial effectiveness and accelerate onboarding
- Recruit, onboard, and retain top sales and support talent
- Promote a culture of accountability and continuous learning
Customer Success & Support
- Ensure collaboration between sales and support, balancing service quality (CSAT Customer Satisfaction Score, FCR First Contact Resolution) with commercial goals (upsell, expansion)
- Monitor customer health metrics and act to prevent churn
Cross‑Functional Collaboration
- Wor
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Linkedin
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