18 set - Italia
Melia Hotels International S.A.(Meliá)
Area: Front Desk Location: Carmignano, IT "The world is yours with Meliá" Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family. Benefits My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages. My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. Seasonal Job - March to October Staff House Available Job Summary To manage properly all the activities related to Front Office Department What will I be doing?
~ Check-in and check-out hotel guests in a timely and professional manner.
~ Welcome guests in a friendly, prompt, and professional manner.
~ Register guests, issue room keys and provide information on hotel services and room location.
~ Up-sell rooms when possible, to maximize hotel revenue.
~ Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
~ Make appropriate service recovery gestures in order to ensure total guest satisfaction.
~ Collaborate on Guest Experience tasks. Candidate must be available to work various shifts including mornings, evenings, nights, weekends and/or holidays.
~ Must be fluent in English; other languages are preferred.
~1-year experience in a fast environment in the same or similar position in a hotel/resort.
~ Knowledge of Opera Cloud would be a plus.
~ Excellent discounts through our global program My Melia Reward for you, your family, and your friends.
~ Many development and advancement opportunities as part of our global Melia Hotels International family.
~ Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth
~ At Meliá Hotels International, we are committed to equal opportunities
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