18 set - Milano
FURLA
Sales Assistant TEMPO PIENO - Linate Milan Airport
KEY ACCOUNTABILITIES
- Consistently achieve or exceed monthly individual and store sales goals, enhancing and developing the business
- Work as a team player and a partner with fellow associates, foster open and constructive communication, to ensure a consistent, exceptional experience and contribute to a positive working environment
- Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as the Brand history
- Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales
- Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities
- Ability to discuss with clients and give advice on general trends in the fashion world
- Contribute to the daily operations of the store
- Follow all company policies and procedure
- Maintain security standards within the store
KEY REQUIREMENTS
- Availability to work flexible shifts, including opening (6 am) and closing hours (9pm)
- Own means of transportation and full mobility required
- Smart, intelligent, fun, goal orientated, and driven by integrity
- Excellent English and Italian, a third language is a plus
- Retail Leadership experience in a vertically integrated company
- Knowledge of the Markets is an asset
- Hands On mindset
- Self-starter
- Accessories experience is an important plus
- Results-oriented and process driven, with high expectations of self and team
- Exceptional written and verbal communication skills
- Encourage an open, honest and positive team environment
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