18 set - Alba
Ferrero International
Ferrero is seeking an IT HQ Application Service Management Specialist to ensure reliability and performance of enterprise applications, with a focus on SAP environments. Based in Alba with remote flexibility up to two days per week, you will coordinate incidents, changes, and service requests across IT, business stakeholders, and external partners.
The role emphasizes KPI-driven governance, service restoration leadership during major incidents, and ongoing lifecycle management, aligned with ITIL
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