IT Operations & Support Specialist (w/m/d)

18 set - Ora
Loacker Austria

ppAre you passionate about technology, problem-solving,and delivering excellent user support? Do you enjoy working across different ITdomains while ensuring smooth day-to-day operations? Then you might be theperson we're looking for. /p pAs an IT Operations Support Specialist,you will play a key role in ensuring the reliability and performance of our ITservices. You will provide advanced support, contribute to operationalexcellence, and collaborate closely with colleagues, external partners, andbusiness users to deliver a seamless IT experience. /p h3Your Responsibilities /h3 ul liProvide2nd and 3rd level support for IT incidents and service requests /li liTroubleshootapplications, networks, and operating systems /li liPerformmonitoring, patching, backups, and maintenance activities /li liMaintainoperational documentation and knowledge base articles /li liSupportIT projects and collaborate with internal and external stakeholders /li liProvideonsite support and participate in on-call activities when required /li liParticipate to on-duty-call service /li liPerformsecurity related activities up to 20% of the total time out of businesshours /li /ul h3Your profile /h3 ul liTechnicalqualification in IT or a comparable field /li liPreviousexperience in IT Support, Help Desk, or IT Operations /li liStrongtroubleshooting and problem-solving skills /li liKnowledgeof IT infrastructure, operating systems,



and service management practices /li liGoodcommunication skills and a service-oriented mindset /li liFluentEnglish; German and/or Italian are an advantage /li /ul h3What We Offer /h3 ul liAninternational company that cares about people and the planet /li liTheopportunity to help build and shape a structured IT Operations environment /li liAcollaborative and international working atmosphere /li liA companyculture that values innovation, teamwork, and sustainability /li liTrainingand development opportunities through the Loacker Academy /li liCompany cafeteria /li /ul pIn accordance with EU Directive 2023/970 on paytransparency, the starting salary for this position is €37,000 gross per year.Depending on your qualifications, professional experience, skills, and thescope of responsibilities you bring to the role, the final compensation packagemay be adjusted accordingly. At Loacker, we are committed to fair, transparent,and non-discriminatory compensation practices. We believe in recognizing thevalue and potential each person brings. Throughout the selection process, wefocus exclusively on what matters most: your qualifications, your motivation,and your suitability for the position /p pbLocation: Unterinn/Auna di Sotto /b /p pYour contact person for this position:bSilvia Carretta /b Talent Acquisition /p pTo us, Goodness means celebrating and embracing the unique diversity of every individual. We foster a respectful, inclusive and empowering environment where discrimination has no place. Our decisions account for long-term environmental and social impacts, and we’re dedicated to building meaningful, lasting relationships. /p h3What awaits you /h3 ul liInternational and family owned company /li liProfessional and Personal development supported by a dedicated plattform /li liJobspecific, structured and detailed onboarding phase /li liCompany restaurant with wholesome and healthy cuisine /li liFlexible working hours and home office opportunity (if the job allows that) /li liAnd a whole lot of crispy wafers... /li /ul pGoodness is a choice /p /p #J-18808-Ljbffr

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