18 set - Lazio
The Nippon Telegraph and Telephone
Descrizione dell'offerta di lavoro Make an impact with NTT DATA. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. NTT is looking for a motivated and enthusiastic Network Engineer to join our Managed Services team, delivering a key strategic service for a major international client in the automotive industry.
The Network Engineer will be involved in service delivery activities related to the Italian site and will work closely with our global team to ensure the effective and continuous operation of the service, meeting agreed SLAs and contributing to a high level of customer satisfaction.
The Network Engineer will be responsible for managing the local service from Monday to Friday and will be required to provide on-call support outside normal business hours to handle any incidents requiring immediate intervention at the customer site. Daily Onsite Service Standard Changes (AP, Switch, etc. add, move,
uninstall) including configuration and handover to Operations Local troubleshooting including configuration Break & Fix support Major Change support Local spare parts management Performance testing support Performance tuning and optimization support Equipment Configuration Cleaning and Hardening support Backup / DR testing support Reporting Escalating unresolved issues to Central NOC To be successful in this role we require: Strong communication and customer service skills Team working and collaborative approach Eager to learn Good understanding of networking concepts (IP, DNS, DHCP) Familiarity with ticketing systems (e.g., Service Now) Ability to follow scripts and documented procedures Confidence in troubleshooting of hardware/software A minimum of experience in service delivery (6-12 months) Fluent in Italian Able to work in international environment using English language (speaking and writin
19 set - Sona
Studio medico
19 set - Trieste
Euroservis
19 set - Marina di Ravenna
MedTug
19 set - Caserta
Bufalè srls