18 set - Assago
Dover
Location: Italy, ideally close to Milan (or North of Italy). Work arrangement Hybrid or Remote.
The Role
In this role you’ll be in charge of providing a high level of expertise and technical delivery support to the Sales and Service teams as well as to the company’s customers in Italy, installing and configuring custom Software Solutions.
You’ll have an opportunity to deliver high value integrated solutions to our customers and contribute to the company´s projects for the development of our Software Solutions.
What You Will Do
- Work on assigned customers projects, prioritizing effort based on maximizing total impact on productivity and efficiency of the deals, leveraging on existing “global and region known solutions”.
- Reach customers’ requirements proposing appropriate technical solutions, designing and implementing systems successfully on the field, documenting solutions, recording technical/commercial aspects and supporting systems during the installation phase.
- Monitor the whole project stages, be agile,
and able to alerts if delays or concerns are raised achieving a deal or during project closure.
- Support the Sales & Technical team to meet the company sales targets.
- Provide a high level of expertise and technical support, including project and application engineering to Sales colleagues.
- Ensure customer satisfaction through high quality delivery and project management.
What You Need To Have
- Degree educated with knowledge of Software Applications and/or Industrial Control within a Technical Services department.
- 4+ years’ experience in Project Management.
- Essential knowledge: Microsoft Windows Workflow Foundation, SQL databases, communication with PLC systems, industrial networks, Windows OS.
- Good to have some understanding of .NET Framework, ODBC, and industrial communication protocols (e.g., OPC, PLC networks).
- Familiarity with industrial automation and SCADA control systems is desirable.
- Self-driven with the will to learn, proactive
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