Dispatcheur/Dispatcheuse
Pubblicato il 18-09-2026 - Jd.Com in Pavia
About Us
JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.
Context of the Position
As part of our rapid international expansion across Europe, JD Logistics is scaling its transportation and last-mile distribution networks. We are seeking an analytical, high-execution Dispatcher to manage dock scheduling, driver routing, linehaul execution, and carrier cut-off compliance across our regional facilities.
The Mission & Core Scope
- The Mission: Coordinate daily inbound trailer dockings, outbound dispatch schedules, linehaul movements, and last-mile courier carrier handovers, ensuring 100% on-time dispatch and optimal yard flow.
- The Scope: You will serve as the operational control bridge between warehouse dock leads, external 3PL carriers, linehaul drivers,
and regional transportation control centers, managing real-time vehicle flows and yard operations.
Crucial Expectations & Performance Targets
To provide a clear understanding of the accountability required, the successful candidate will be evaluated on the following key metrics during the initial 6 to 12 months:
- On-Time Dispatch SLA: Monitor carrier arrival and departure windows, guaranteeing that 100% of outbound linehaul and last-mile routes leave on schedule.
- Yard & Dock Utilization: Maximize trailer slot turnover and dock bay allocation, eliminating driver wait times and preventing yard congestion.
- Transport Exception Tracking: Actively track active transit lines, immediately resolving delays, driver documentation errors, or trailer capacity bottlenecks.
- System Compliance: Maintain real-time tracking accuracy across Transportation Management Systems (TMS) and driver check-in/check-out portals.
Position Requ