18 set - Roma
Food and Agriculture Organization of the United Nations
Organizational Setting
The Organization's Staff Credit Union (CU) is a self-funded operation that started in 1954 and which was formally integrated into the FAO in January 1976. The CU helps FAO and WFP Staff by providing an avenue for their savings as well as extending them credit facilities. It is a convenient, free of charge and hassle-free service, with offices at both FAO and WFP.
The position is located in the FAO Credit Union within the Finance Division (CSF) at FAO headquarters in Rome, Italy.
Main Purpose
The Teller (FAO Credit Union) performs a large variety of routine administrative and financial duties in support of the CU's activities and in particular executes loans and savings related transactions in two currencies and performs the end of day activities. The incumbent exercises judgment, identifies errors and supports sound financial practice.
Supervision Received/Exercised
The Teller (FAO Credit Union) reports to the Member Services Officer, CSFU. He/she acts independently in routine matters.
Supervision received is focused on the quality of the work performed and provides for on-the-job learning.
Working Relationships
The Teller (FAO Credit Union) interacts with a variety of colleagues within the work unit and with immediate clients served within the Organization, providing routine assistance to promote the effective and efficient delivery of finance-related services.
Key Functions/Results
• Process member savings and loan transaction requests;
• Apply CU rules and policies governing loans and savings;
• Assist members with the CU account opening/closures and online services.
• Perform support operations (bank reconciliations, depositing credit notes, creating beneficiary account templates, account certificates and other miscellaneous requests);
• Perform End of Day and Quarterly processing;
• Liaise with members on matters relating to their CU account.
• Ensure proper archiving of member's correspondence and filing of the End of Day reports;
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