Greenfield Luxury CRM Transformation Lead

18 set - Milano
ELEVENTY WORLD

Eleventy World is seeking a CRM & Customer Transformation Manager with proven experience in luxury retail to lead the definition and implementation of Eleventy's CRM strategy, building the platform, processes and capabilities required to develop a truly customer-centric organisation.
This is a genuine greenfield opportunity: the successful candidate will design the CRM ecosystem, define data governance and customer lifecycle programs, and work with Marketing, Retail, Digital and IT to deliver

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