18 set - Italia
hosco_abroad
Descrizione dell'offerta di lavoro Location: Hideaway Beach Resort & Spa, Maldives – Drive Service Excellence in a Luxury Island Destination. Hideaway Beach Resort & Spa is seeking a dynamic and experienced Training Manager for a two-month contract assignment to elevate service standards and enhance operational excellence across our luxury resort.
Key Responsibilities
Assess training needs across operational departments and develop targeted learning initiatives. Design and deliver practical training programs focused on luxury hospitality service standards. Conduct classroom sessions, workshops, and on-the-job coaching. Provide specialized training in fine dining service, wine and beverage knowledge, service sequencing, guest engagement, butler service, front office operations, and housekeeping standards. Develop seasonal training plans and tailor learning content to operational requirements. Work closely with department heads to ensure training objectives align with business needs. Evaluate training effectiveness and provide recommendations for continuous improvement.
Requirements
Proven experience in Learning & Development within a five-star luxury resort environment. Excellent facilitation, presentation, coaching, and interpersonal skills. Demonstrated ability to design and deliver training programs covering fine dining etiquette, wine and beverage knowledge, service sequencing, and guest interaction protocols. Strong knowledge of butler service standards and front office operations. Solid understanding of luxury housekeeping standards and best practices. Ability to create and deliver training content based on seasonal operational demands. Hands-on approach with a strong ability to provide effective on-the-job training and coaching. Willingness to live and work in a remote island environment.
What we offer
Competitive remuneration package plus service charge Complimentary meals. Accommodation provided A unique opportunity to share your expertise in paradise Contra
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