18 set - Roma
Turismo e tempo libero
About BizAway
Here at BizAway, we Deliver the Future of Travel.
We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, daily we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes.
We know that success comes from People and deserves to be recognized. Proactivity and Reliability, Kind collaboration, and communication are the core values of our Solution Culture.
If you like challenges and would love to be part of one of the fastest-growing B2B scale-up then BizAway is the company you have been looking for.
We are looking for
We are looking for a driven and enthusiastic Junior Travel Agent - Categorie protette (L.68/99) (m/w/d), with experience in customer care call centers (inbound calls, emails, and chats) who can solve customer concerns and create a seamless customer experience.
Your role in BizAway
Made a reservation for our Client through the Platform and using our Provider
Responding to our Client’s requests through phone, chat, mail, and travel request through our platform
Entering customer information in our system to issue reservations or update the booking
Explaining rules and procedures to use our service in the Platform
Explaining rules of service (hotel, car, train, etc.)
Your basic qualifications
At least 2 years of previous experience in Travel Industry
Excellent knowledge of GDS systems or previous experience in local travel agency
Excellent knowledge of both written and spoken French (B2 and up)
Availability to work in shifts (also night shift from 22 to 7 in morning)
High school diploma or equivalent required.
Must pass pre-employment skills testing and background check
We are also interested in
Customer Care experience
Strong verbal and written communication skills
Ability to learn and adapt to new software technologies
Our offer
Contract type: Perm
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