19 set - Padova
Schneider Electric
MISSION
Support Customers, partners and the SE Sales teams with pre-sales queries and high level technical product
information (for standard and ETO products) with the objective of continuous improvement and maximizing
customer’s satisfaction.
Key Responsibilities
Quotation
- Quotation of CRAH, Chiller and Liquid Cooling products working on cost structure with internal tools (in co-
operation with Purchasing Department to define costs of ETO parts / components and to monitor product’s
margin).
- Quotation of ETO spare part list, FAT and special shipments
- Lead time and project GANT definition
Technical support
- High level technical support to SE entities (system engineers or sales people) for ETO cooling products
(Chiller, CRAH, CRAC, Liquid Cooling)
- Technical definition of ETO products (with Product Design Leader - ETO Engineering)
- Ensure the link between tendering and execution on ETO scope - Handover to execution team at PO booking
- Specify and define the technical features through analysis of technical requirements
- Calculation of customized cooling product performance together with R&D;
Project support
- Multi-factory tendering management
- To guarantee the agreed SLA in terms of response times.
- Support to SE local entities (system engineers or sales people) with tenders/specs analysis for large projects
- Analysis of project risks
- Porjects follow up in pre sales phase
Business support
- Support to Business Developers during customer visits for specific products.
- Support to Product Business Developers for Webinars and F2F trainings to SE entities, cooling partners and
customers.
- Support to LoB & R&D; to maintain tools to give autonomy on technical design and quotation
- Bring feedback regarding tendering high runners to improve standardization
What qualifications will make you successful?
- Strong analytical mindset with the ability to break down complex technical challenges
- Excellent communication skills to convey technical concepts to di
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