19 set - Milano
Generali Italia
Questa posizione è in Generali Italia
Riassunto dell'opportunità da parte della Joinrs AI:
Generali Italia cerca un Workplace Manager con esperienza per il suo sito di Milano. Il candidato ideale avrà competenze in Workplace Management, IT Service Management e Digital Workplace e guiderà la strategia, la governance e l’erogazione dei servizi digitali e infrastrutturali. Si richiede una solida esperienza in ambienti regolamentati e conoscenze di Microsoft 365, ITIL e soluzioni AI-enabled. L’offerta prevede un contratto CCNL Credito con una RAL di circa €60,000, lavoro da remoto, welfare aziendale, formazione e altre benefit.
Il processo di selezione sarà interamente gestito da Generali Italia.
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Banca Generali (www.bancagenerali.com), Italy's leading private bank in financial planning and customer asset protection through a high-quality network of Financial Advisors, is looking for a Workplace Manager for its Milan site.
Workplace management office overseas:
- Digital workplace governance (endpoints, collaboration tools, software assets).
- Workplace and meeting room technology management.
- Event technology support and delivery.
- Helpdesk and end-user support oversight.
- Definition of standards, policies, and operating processes.
- Continuous service improvement and business continuity management.
- Own the end-to-end Workplace Services strategy, governance and delivery for Head Office users and the Financial Advisor Network, ensuring service quality, operational efficiency, cost optimization and compliance with operating model.
- Define and continuously evolve the Digital Workplace service model, covering end-user devices, collaboration platforms, mobile services, support channels and employee experience.
- Lead service operations across incident, request, problem, change and demand management processes, ensuring high service reliability and user satisfaction.
- Manage external providers and strategic partners, overseeing service performance, contractual compl
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