Retail Sales Consultant
Pubblicato il 19-09-2026 - Linkedin in Firenze
Responsibilities:
- Use a needs-based approach to understand client preferences and recommend tailored audio-visual solutions.
- Communicate B&O;'s craftsmanship, design, and luxury positioning through storytelling.
- Deliver high-quality product demonstrations and present staged solutions.
- Guide clients through the Atelier customization program using B&O; Composer.
- Prepare quotations, close sales in-store, and follow up within 1–2 hours.
- Maintain accurate CRM pipeline management: register leads immediately, track actions, and prioritize high-value opportunities.
- Build long-term relationships through exceptional service and memorable store experiences.
- Leverage your network to invite HNWI clients for private demos, VIP events, and exclusive previews.
- Generate B2B leads with luxury hotels, restaurants, and premium venues.
- Grow partnerships with architects and interior designers across Tuscany, including regular visits to clients and design studios in Robusto dei Marmi and Florence.
- Represent the brand at in-store and external events to expand the pipeline.
- Develop expert knowledge of B&O; products, materials, and technical features.
- Integrate solutions like Beoliving Intelligence and Beoconnect Core into sales offerings.
- Use sales tools such as Odoo, Teams, Office 365, and WhatsApp for Business.
- Follow the ASBIS Group Code of Conduct, ensuring ethical, transparent, and professional interactions.
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Requirements:
- Strong personalized service skills and active listening.
- Excellent verbal and non-verbal communication.
- Ability to build long-term client relationships.
- High emotional intelligence and adaptability.
- Attention to detail and premium customer service mindset.
- Proven proactive sales experience, ideally in luxury or audio/video.
- CRM and pipeline management experience.
- Fluent i