19 set - Leno
Vusion
We innovate. We help communities thrive.
Vusion has an international presence in 20 countries. As the world's leader in IoT and data technologies for commerce, our mission is to help retailers and brands leverage AI-powered digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.
Vusionis a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents, we can build the largest retail IoT platform in the world.
More information's on our company and solutions here.
Job Description
Reporting to the Solution Engineering team, the Solutions Engineer supports customers across Italy and Eastern Europe throughout the implementation of Vusion solutions.
Working closely with Sales, Product and Customer Success teams, you will understand customer business needs, design appropriate technical solutions, configure the platform, coordinate implementations, and ensure successful deployments.
This role requires a solid technical background and a good understanding of software applications, understanding code when needed, system integrations, networking and IT infrastructure.
Key Responsibilities
- Present Vusion solutions to leading retailers (Supermarkets, Pharmacies, Electronics stores, Gas stations ex. Coop)
- Configure Vusion solutions to meet customer requirements.
- Partner with Sales to understand customer business and technical requirements.
- Monitor projects using shared tools, ensuring that deadlines are met and costs are controlled.
- Coordinate implementation projects and ensure successful deployments.
- Troubleshoot technical issues related to integrations, infrastructure and solution configuration.
- Assemble, lead, and unite teams around pre-sales projects to prepare for roll-outs for retailers.
- Act as the single point of contact for customers (internal and external) for all operational issues
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