Proactive Customer Support Specialist (SaaS/FinServ)

19 set - Roma
Soldo

Soldo is seeking a Customer Interaction Specialist to deliver prompt, friendly assistance to corporate clients via email, chat and phone. You will troubleshoot issues, respond to inquiries, and collaborate with internal teams to resolve complex cases while upholding high service standards.

This role offers exposure to financial services and software support within a growing fintech, with training and development opportunities, and a culture that values clarity, empathy, and proactive problem

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