19 set - Lombardia
Odity
At Odity, we are experts in customer relations. We support the brands that trust us to take care of their greatest wealth: their customers.
We are a multicultural team of 1,500 employees based in 10 offices located around the world: New York, London, Brussels, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo.
Today we work in synergy with more than 350 brands as close as possible to their customers in the luxury, lifestyle, fashion, automotive, insurance, banking and media sectors.
We’re looking for a Brand Ambassador Luxury German & English to join our team. The ideal candidate has a strong attitude for customer care, fluent in languages, empathetic by nature, fashion and international luxury brands enthusiast with excellent communication and interpersonal skills.
Milan, ON SITE
Languages knowledge:
• German mandatory (B2 - C1)
• English (B2 - C1)
Customer relations with international customers through phone/chat/e-mail
• E-commerce and after-sales support: assisting customers in their online purchases
Contract :
Tempo pieno 8 hours a day (40 hours a week) on shifts 5 days a week.
RAL: 21 -23K
Degree and/or experience in e-commerce Customer Care Fashion and Luxury.
• Good knowledge of the main IT tools and specifically of Microsoft Office applications.
Continuous training and development on Luxury Brands
• Daily opportunities to use and strengthen your language skills
• Exposure to the international Luxury industry
• A language test will be carried out in the initial phase of the interview.
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